Question 1

What exactly are AI employees?

Accepted Answer

AI employees are specialized AI agents trained for specific business roles like social media management, sales, customer support, and more. Unlike generic chatbots, each employee has deep expertise in their domain and learns your specific business context through Brain AI.

Question 2

How is Gronta different from ChatGPT?

Accepted Answer

ChatGPT is a general-purpose AI chatbot. Gronta provides specialized AI employees, each trained for a specific business function. They understand your brand through Brain AI, can connect to your tools (Instagram, Gmail, etc.), execute real tasks, and coordinate with each other on complex workflows.

Question 3

What are credits and how do they work?

Accepted Answer

Credits are the currency for AI tasks. Simple chats are free to encourage engagement. Content creation costs 1-3 credits, and image generation costs 5 credits. Credits reset monthly on your billing date. You can also purchase additional credit top-ups anytime.

Question 4

Can I switch plans at any time?

Accepted Answer

Absolutely. You can upgrade, downgrade, or cancel your plan at any time. When you upgrade, you get immediate access to new features and the price difference is prorated. When you downgrade, the change takes effect at your next billing cycle.

Question 5

How does the 14-day free trial work?

Accepted Answer

Start with a full-featured 14-day free trial on any plan. No credit card required. You get access to all AI employees, Brain AI, and all features during your trial. At the end of the trial, choose a plan to continue or your account will be paused.

Question 6

What happens if I run out of credits?

Accepted Answer

If you run out of credits, you can purchase credit top-ups anytime or upgrade to a higher plan. Simple chat interactions remain free even without credits. Your credits reset at the start of each billing cycle.

Question 7

Is my business data safe?

Accepted Answer

Absolutely. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Your Brain AI data is workspace-scoped, meaning no cross-workspace data access. We never use your data to train our models. We comply with GDPR and SOC 2 standards.

Question 8

Do you offer refunds?

Accepted Answer

Yes, we offer a 30-day money-back guarantee on all plans. If you're not satisfied within the first 30 days, contact our support team for a full refund, no questions asked.

Question 9

Can AI employees post directly to my social media?

Accepted Answer

Yes! Once you connect your social media accounts through Brain AI integrations, employees like Aria can publish directly to Instagram, Facebook, and LinkedIn. You always approve before anything goes live.

Question 10

What's included in the Enterprise plan?

Accepted Answer

Enterprise includes everything in Business plus custom AI employees tailored to your workflows, unlimited everything, on-premise deployment options, custom integrations with your existing tools, dedicated support, and a custom SLA. Contact our sales team for a tailored quote.

Question 11

How is Gronta different from Sintra?

Accepted Answer

Gronta offers 20 AI employees vs Sintra's 12, includes WhatsApp integration (Sintra doesn't), supports cross-employee workflows, and uses honest pricing with no fake discounts.

Task	Cost
Q&A / Chat	Free
Short content	1 credit
Long content	3 credits
Images	5 credits
Execution	2 credits

Honest pricing. No surprises.

Starter

Pro

Business

How credits work

Every plan gives you access to:

14-day money-back guarantee

Frequently Asked Questions